ElevenLabs API

API key for ElevenLabs Conversational AI.

Fields

FieldDescriptionRequired
API KeyYour ElevenLabs API key from Profile → API KeysYes
Default Agent IDOptional default agent for new ElevenLabs nodesNo
Default Phone Number IDOptional default phone number for outbound-call nodesNo
Webhook Signing SecretAuto-generated; copy into your ElevenLabs post-call webhook settingsNo

Setup Steps

  • Step 1: Sign in to your ElevenLabs dashboard and copy an API key from Profile → API Keys.
  • Step 2: In Falcon Builder, go to Dashboard → Credentials → Add Credential and pick ElevenLabs.
  • Step 3: Paste the API key. Optionally pre-fill a default agent ID and default phone number ID — these become defaults on new ElevenLabs nodes.
  • Step 4: A Webhook Signing Secret is auto-generated. Copy it into your ElevenLabs post-call webhook settings so we can verify webhook origin when call-completion events arrive.
  • Step 5: Click Test Credential. We hit GET /v1/voices and confirm the voice count.

Twilio for outbound calls

To place outbound calls from an ElevenLabs agent, configure your Twilio credentials inside the ElevenLabs dashboard (Conversational AI → Phone Numbers → Import). Falcon Builder triggers calls through ElevenLabs; we do not store Twilio credentials for the purpose of forwarding them.